7 Questions to Ask Before Hiring a Jumping Castle

Planning an event for kids in Sydney? Whether it’s a birthday party, school fair, or family day, a jumping castle is guaranteed to bring fun and excitement. But before you make a booking, it’s important to ask the right questions to ensure you get the best value and a safe experience for everyone.

In this guide, we’ll cover the 7 essential questions to ask before hiring a jumping castle in Sydney, helping you make an informed decision and enjoy a stress-free event.

1. Is the Company Reputable and Experienced?

When choosing a jumping castle hire company, their reputation and experience matter. A reputable company ensures that you get a high-quality product and professional service.

What to Look For:

• Online Reviews: Check Google and social media reviews for customer feedback.
• Years in Business: Experienced companies are more likely to provide reliable service.
• Word of Mouth: Ask friends, family, or community members for recommendations.

At Jumping Rascals, we’ve built a reputation for providing safe, clean, and high-quality jumping castles for events across Sydney. Read what our happy customers have to say here.

2. What Safety Measures Are in Place?

Safety should be your top priority when hiring a jumping castle. Inflatable play equipment requires proper installation and maintenance to ensure safe use.

Questions to Ask:

• Are the Castles Certified?: Ensure the castles meet Australian safety standards.
• How Are Castles Secured?: Check if the company uses proper anchoring systems, like stakes or weights, to prevent movement.
• What Safety Features Are Included?: Look for enclosed sides, safety mats, and age-appropriate designs.

Pro Tip: At Jumping Rascals, all our castles are installed by trained professionals and regularly inspected for safety. Learn more about our safety practices here.

3. What Sizes and Themes Are Available?

Jumping castles come in various sizes and themes to suit different events. Make sure the company offers options that fit your venue and match your event’s theme.

Consider:

• Size: Small castles for backyard parties, medium ones for school events, and large castles for festivals.
• Themes: Popular choices include superheroes, princesses, jungle safari, and Frozen.
• Customisation: Ask if they can recommend the best castle based on your event size and attendees’ age groups.

Explore our wide selection of themed jumping castles here.

4. What Are the Costs and Inclusions?

Understanding the pricing structure is essential to avoid unexpected charges. Ask for a clear breakdown of costs and what’s included in the package.

Key Questions:

• What’s the Base Cost?: Prices typically depend on the size and duration of hire.
• Are There Any Extra Fees?: Check for delivery, setup, or takedown charges.
• Do You Offer Discounts?: Some companies provide discounts for weekday bookings or multiple items like castles and concession machines.

At Jumping Rascals, our pricing is transparent, and we offer competitive rates with no hidden fees. Contact us for a free quote here.

5. How Is the Setup and Takedown Handled?

Proper setup and takedown are critical for safety and convenience. You’ll want a company that handles everything professionally, so you can focus on enjoying your event.

Ask About:

• Who Handles Setup?: Ensure the company’s team installs the castle securely and complies with safety standards.
• How Long Does Setup Take?: Most setups take 30-60 minutes, depending on the castle size.
• What Happens After the Event?: Confirm if the company takes care of the takedown and cleaning.

With Jumping Rascals, we manage the entire process, so you can relax and enjoy the party stress-free.

6. What Happens If the Weather Changes?

Sydney’s weather can be unpredictable, so it’s important to have a plan in case of rain or strong winds.

Questions to Clarify:

• Do You Offer Weather Guarantees?: Ask about cancellation or rescheduling policies for bad weather.
• Can the Castle Be Set Up Indoors?: Some castles are suitable for indoor venues like community halls.
• What Are the Wind Limits?: Jumping castles should not be used in winds over 24 km/h.

Pro Tip: Always communicate with the company if the weather forecast looks uncertain. At Jumping Rascals, we work closely with you to ensure a safe and fun event.

7. Is Supervision Required During Use?

Supervision ensures that kids play safely and follow the rules while using the jumping castle.

Important Details:

• Who Provides Supervision?: Most companies require you to designate a responsible adult to supervise.
• What Rules Should Be Followed?: Common rules include no shoes, no food or drinks, and no roughhousing.
• Do You Offer Attendants?: Some companies provide attendants for an additional fee.

At Jumping Rascals, we provide guidance on safe use and clear instructions to make supervision easy for you.

Bonus Tips for Getting the Best Deal

1. Book Early: Jumping castles are in high demand during peak seasons. Booking in advance ensures availability and better pricing.
2. Bundle Services: Save money by combining services, like a jumping castle and a popcorn machine.
3. Choose Weekdays: Some companies offer discounts for weekday events.

Conclusion: Make Your Event Memorable with Jumping Rascals

Hiring a jumping castle in Sydney is easy when you know the right questions to ask. By focusing on safety, size, theme, and pricing, you can create a fun and stress-free experience for everyone.

At Jumping Rascals, we’re committed to providing the best jumping castles and service for your event. Contact us today to book your perfect castle and make your event unforgettable!